Refund Policy

A LUNARLIFE.ME, LLC -- REFUND POLICY AS OF AUGUST 11, 2026

🌕 LUNARLIFE.ME, LLC — REFUND POLICY

Effective Date: August 11, 2026

​

⸻

​

1. Overview

​

This Refund Policy explains how refunds are handled for purchases made through the LunarLife platform, including subscriptions, in-app purchases, and digital features.

LunarLife is operated by LunarLife.me, LLC (“LunarLife,” “we,” “our,” or “us”).

By making a purchase through LunarLife, you agree to this Refund Policy.

⸻

2. App Store Purchases (Primary Method)

All payments for the LunarLife iOS app — including subscriptions, upgrades, and in-app purchases — are processed directly by Apple through the App Store.

​

Important

    •    LunarLife.me, LLC does not process payments or refunds directly for App Store purchases.

    •    Apple controls all billing, refunds, and payment disputes.

How to Request a Refund

If you believe you are entitled to a refund, you must submit a request directly to Apple:

    1.    Visit reportaproblem.apple.com

    2.    Sign in with your Apple ID

    3.    Select the LunarLife purchase

    4.    Choose “Request a refund”

    5.    Follow Apple’s instructions

Apple determines refund eligibility under its own policies.

⸻

​

3. Subscriptions

​

3.1 Subscription Charges

    •    Subscriptions are billed automatically by Apple at the start of each billing period.

    •    Charges are non-refundable once processed, except where Apple grants a refund at its discretion.

​

3.2 Cancellation

    •    You may cancel your subscription at any time via your Apple ID settings.

    •    Cancellation stops future billing but does not refund the current billing period.

​

⸻

​

4. Founding Wave Access

Founding Wave access may include:

    •    Free or discounted premium features

    •    Early access benefits

    •    Lifetime or grandfathered access

​

Because Founding Wave access is either:

    •    Free, or

    •    Discounted as a one-time early-access benefit

​

Founding Wave access is non-refundable.

​

⸻

​

5. In-App Purchases & Digital Goods

​

All digital items, including but not limited to:

    •    Feature unlocks

    •    Tokens

    •    Badges

    •    Boosts

    •    Data quality enhancements

    •    Premium insights

​

are considered digital content and are:

    •    Delivered immediately upon purchase

    •    Non-refundable, except where Apple grants a refund

​

⸻

​

6. LunarLife Tokens & Data Rewards

LunarLife Tokens and data rewards:

    •    Have no guaranteed monetary value

    •    Are not legal tender

    •    Are not redeemable for cash unless explicitly stated

    •    Cannot be refunded, reversed, or exchanged

​

Participation in the Data Dividend Program does not guarantee earnings and does not qualify for refunds.

​

⸻

​

7. Promotional Credits & Bonuses

​

Promotional items, including:

    •    Free tokens

    •    Bonus features

    •    Trial access

    •    Referral rewards

​

are non-refundable and non-transferable.

​

⸻

​

8. Exceptions Required by Law

​

If local consumer protection laws require refunds in certain circumstances, LunarLife.me, LLC will comply with applicable legal obligations.

​

Such refunds, when applicable, will still be processed through Apple for App Store purchases.

​

⸻

​

9. Changes to This Policy

​

LunarLife.me, LLC may update this Refund Policy from time to time.

Material changes will be communicated via the app or website.

⸻

10. Contact Information

For questions about this Refund Policy:

📧 legal@lunarlife.me

📧 support@lunarlife.me

LunarLife.me, LLC

Delaware, USA